Know the Rules Before Account Access
Our Legal notice sets the conditions for using an account, checking payment ownership and requesting changes to personal details. Before account access, we ask for clear registration details and phone verification; these checks help match your identity with activity connected to DANA, OVO, GoPay, QRIS, bank
-
1
transfer or a virtual account. A withdrawal request can require the same account details to be checked against the original payment route. We apply the rules relevant to Indonesia, but access depends on local law and may differ by location. If you are in Bandung, the
-
2
same jurisdiction wording applies as it does elsewhere in Indonesia. The notice also explains account suspension when details conflict, how we retain records required for account administration, and how you can ask about a correction. Keep your login private, read each wallet prompt, and contact us
-
3
through the account support path when a Legal point is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.